The Importance of a Warranty Administrator

The Importance of a Warranty Administrator

In the transportation industry, a commercial truck dealer sells trucks and other vehicles and offers valuable services. In fact, when you do business with a trusted dealership like Kyrish Truck Centers, our job is just beginning after you buy or lease a truck or fleet from us. Warranties are some of the most important service items we have to offer, and they give you peace of mind, knowing that your investment is protected. However, to make sure everything runs smoothly, a good warranty administrator is needed and we are here to laud the skills of this often unsung hero:

What is a Warranty Administrator?

When someone brings in a truck for warranty repairs or service, the dealership is reimbursed by the manufacturer for the parts and labor. However, the manufacturer requires specific proof that the work was required and met all the rules and regulations of the warranty agreement.

The warranty administrator makes sure that all claims are properly coded and then submitted to the warranty vendor. This must be done with a specific timeframe. The administrator must have a complete understanding of the manufacturer’s and vendor’s policies to ensure everything is properly documented.

The administrator makes sure that all charge backs and credits are taken care of. If claims were rejected or underpaid the warranty administrator must make sure they are resubmitted.

All warranty parts must be carefully identified, tracked, and shipped. Those that must be scrapped are disposed of, and others are returned.

Working with Others

The warranty administrator works with technicians, the warranty manager and many others in the company, as well as customers. This requires people skills and a great deal of technical and product knowledge. This is just the basics of what the job entails. Although there is a lot of responsibility, the administrator is rewarded with good pay, benefits, and job satisfaction.

If you are interested in this position and want to join the growing Kyrish Truck Center family, apply to Kyrish Truck Centers today.

Diesel Technician in Texas – A Lasting Profession

Diesel Technician in Texas – A Lasting Profession

If you are an experienced diesel technician, you have chosen a good profession. Why? Some jobs phase out or face a lot of competition in the future, but an diesel technician position is a lasting profession and here is why:

Replacement Technology

As technology advances, more and more jobs are being taken over by computerized and automated processes. However, while a machine can sometimes diagnose engine difficulties, they cannot make all needed repairs. Even automated equipment is going to need someone to maintain and repair it. In the future, many trucks will be self-driving. Yet, these trucks can’t repair and maintain themselves. It’s going to take trained and experienced diesel technicians, keeping these jobs safe from the effects of “automation.”

Outlook for the Future

The coming decades look good for those in the transportation industry, especially for trained technicians. Job growth is expected to be around 7% for the next decade. In the future, there will be more vehicles on the road, and more technicians will need to be there to service them. Even with more electric or alternative fuel trucks on the road, they will require specially trained technicians.


An diesel technician makes good money. In fact, experienced technicians can make as much as $64,000 annually. These jobs sometimes require overtime, and this is an important consideration for an occupation. According to the U.S. Bureau of Labor Statistics, the median income for technicians working at dealerships was $42,680 in 2016.

Be a Kyrish Truck Center Automotive Technician in Texas

For over 40 years, the Kyrish family has strived to be the country’s leading commercial truck provider, which also includes a vast inventory of truck parts and professional services. The family owns nine dealerships throughout Texas and at a time when the Kyrish customer base is expanding rapidly by the day, now is a great time for you to join our expanding family.

To check out the positions available at Kyrish Truck Centers, click this link to our career section now and give us a call.